At Éktaraa, we are committed to offering a seamless, secure, and transparent shopping experience. Our payment process is designed to provide you with flexibility, reliability, and confidence while purchasing your demi-fine jewelry.
You can make payments on www.ektaraa.com using the following modes:
Prepaid Payments: Credit Cards, Debit Cards, UPI, Net Banking, and Mobile Wallets.
Cash on Delivery (COD): Available for select orders under specific conditions.
All prepaid transactions are processed instantly through trusted and encrypted gateways.
To ensure smooth and secure transactions, Éktaraa’s COD option is available under the following conditions:
COD is applicable for orders up to ₹5,000 only.
COD is not available on premium, limited-edition, or custom-made pieces.
Customers are requested to keep the exact cash amount ready at the time of delivery.
In case of refusal or non-acceptance of COD orders without valid reason, future COD orders may be restricted for that customer.
Éktaraa reserves the right to disable the COD option for specific pincodes or high-value transactions.
Your security is our priority. All online payments made on Éktaraa are processed through PCI-DSS compliant and 128-bit SSL encrypted payment gateways, ensuring complete protection of your personal and financial information.
Éktaraa does not store or have access to your payment card details. All transactions are handled securely by our payment partners.
Once your payment is successfully completed, you will receive an order confirmation email and SMS from Éktaraa.
In the event of a failed transaction, please allow up to 48 hours for your bank or payment provider to reverse the charge automatically.
In case of order cancellation or payment failure after deduction:
Prepaid Orders: The amount will be refunded to the original payment method within 7–10 working days, as per banking timelines.
COD Orders: Refunds (if applicable) will be issued via UPI or bank transfer after verification.
All refunds are processed in compliance with RBI and payment gateway regulations.
If you experience any issues during checkout or have queries regarding your payment, please contact our support team at:
📧 support@ektaraa.com
📞 +91 9160902299
🕒 All Days: 9:00 AM – 10:00 PM
Our customer care team will be happy to assist you promptly.
✨ Care That Lasts Like You Do
Crafted to Last, Cared for with Love
Each Éktaraa piece is made from stainless steel with a premium PVD coating, offering lasting colour and radiance.
Our jewelry is resistant to tarnish, water, and everyday wear -but with a touch of care, it will shine even longer.
After every wear, gently wipe your piece with a soft cloth and store it in a dry pouch.
Because true beauty lies in how we care for what we love.
Keep the Glow, Avoid the Harsh
Your Éktaraa jewelry is made to move with you - through workdays, travels, and special moments.
To protect its elegant coating, avoid direct contact with perfumes, lotions, or harsh chemicals.
These elements can dull the surface over time.
Treat each piece gently, and it will continue to reflect your rhythm - bright, graceful, and enduring.
Live in It, but Pause for Care
Éktaraa jewelry is crafted to be worn daily - it’s waterproof, sweat-resistant, and built for modern life.
Still, it’s best to remove your jewelry before swimming, bathing, or heavy activity.
This helps preserve its natural sheen and keeps the coating flawless.
We believe luxury isn’t fragile — it just needs a mindful pause now and then.
Store It with Soul
When you’re not wearing your Éktaraa piece, let it rest beautifully.
Store it separately in the Éktaraa pouch or jewelry box to avoid scratches or moisture.
Our packaging isn’t just functional - it’s designed to protect, preserve, and elevate your jewelry over time.
Because elegance is as much about how you wear it, as how you keep it.
