Éktaraa Shipping & Delivery Policy

At Éktaraa, every piece of jewelry is crafted and delivered with the same care and precision that goes into its creation. We partner with leading courier services to ensure your order reaches you securely, swiftly, and beautifully packaged, no matter where you are in India.


Dispatch Timelines

  • Ready-to-Wear Demi-Fine Jewelry: Orders are dispatched within 1–2 working days from the date of order confirmation.

  • You will receive an email and WhatsApp notification once your order has been shipped.


Delivery Timelines

  • Estimated delivery times are displayed on each product page and at checkout, based on your delivery pincode.

  • Delivery may take 2–7 working days depending on your location and courier partner network.


Shipping Charges

  • Prepaid Orders: Enjoy free shipping across India.

  • Cash on Delivery (COD): Available for eligible orders below ₹10,000, with a ₹75 service charge.
    (COD is not applicable on select premium or customized pieces.)


Order Tracking

Once your order has been dispatched, you will receive a tracking link via SMS, WhatsApp, and email.
You can monitor your shipment status in real-time until it reaches your doorstep.


Delays & Exceptions

While Éktaraa and its courier partners strive for punctual delivery, unforeseen delays may occur due to:

  • Weather conditions or natural disruptions

  • Regional lockdowns or courier capacity constraints

  • Inaccurate or incomplete address details

In such cases, our customer care team will proactively reach out to provide updates, alternate arrangements, or process a refund if your address is unserviceable.


Packaging & Handling

Each Éktaraa order is securely packed in tamper-proof packaging to maintain product integrity and aesthetic presentation. Please do not accept a package that appears to be tampered with or damaged; contact us immediately for assistance.


Contact Us

For any shipping or delivery-related inquiries, please reach out to:
📩 support@ektaraa.com

Our team is available Monday to Saturday, 10:00 AM – 7:00 PM, and is always happy to assist you in ensuring your Éktaraa experience is smooth, safe, and satisfying.

Care That Lasts Like You Do

Crafted to Last, Cared for with Love


Each Éktaraa piece is made from stainless steel with a premium PVD coating, offering lasting colour and radiance.

Our jewelry is resistant to tarnish, water, and everyday wear -but with a touch of care, it will shine even longer.

After every wear, gently wipe your piece with a soft cloth and store it in a dry pouch.

Because true beauty lies in how we care for what we love.

Keep the Glow, Avoid the Harsh


Your Éktaraa jewelry is made to move with you - through workdays, travels, and special moments.

To protect its elegant coating, avoid direct contact with perfumes, lotions, or harsh chemicals.

These elements can dull the surface over time.

Treat each piece gently, and it will continue to reflect your rhythm - bright, graceful, and enduring.

Live in It, but Pause for Care


Éktaraa jewelry is crafted to be worn daily - it’s waterproof, sweat-resistant, and built for modern life.

Still, it’s best to remove your jewelry before swimming, bathing, or heavy activity.

This helps preserve its natural sheen and keeps the coating flawless.

We believe luxury isn’t fragile — it just needs a mindful pause now and then.

Store It with Soul

When you’re not wearing your Éktaraa piece, let it rest beautifully.

Store it separately in the Éktaraa pouch or jewelry box to avoid scratches or moisture.

Our packaging isn’t just functional - it’s designed to protect, preserve, and elevate your jewelry over time.

Because elegance is as much about how you wear it, as how you keep it.